Have any questions about the goods or need consultation?

Write to us at
info@fiziopreces.lv
. Our consultants will provide all the necessary information about the available goods. Also check out the “Frequently Asked Questions” section below.

IK AC Fizio

Reģ.nr: 40002209858

Legal address: Mirdzas Ķempes iela 9-60, Rīga

Email: info@fiziopreces.lv

Phone: +371 24222158

Working hours: Mon.-Fri. 8:00 – 17:00

Frequently asked questions

Jā, Mēs piedāvājam preču piegādi visā Latvijā, Lietuvā un Igaunijā. Preces Mēs piegādājam ar Omniva, DPD vai Venipak pakomātiem vai Venipak/DPD kurjeru. Par piegādes maksu lasīt sadaļā Piegāde. Preces var saņemt arī: Dzirnavu ielā 115, LV-1011, Rīgā.

If the ordered product is available in the store on the spot, we will send it out within 1 working day. If the ordered product is in our warehouse, we will send it out within 1-2 working days. The goods that are available in the manufacturer’s warehouse will be ready for pick-up or will be delivered within 7-14 days, depending on the chosen delivery method.

As soon as the product is shipped from our store, the delivery of the product by DPD/Venipak parcel machines or DPD/Venipak courier usually takes place within 2-5 working days.

Yes, several items can be ordered directly for you. Several categories of goods, such as massage couches or Swedish walls, are manufactured to order according to the customer’s wishes. Write to us on info@fiziopreces about the products you are interested in!

We deliver via Omniva, DPD or Venipak parcel machine or DPD/Venipak courier. When buying a product, present your chosen delivery method and indicate the nearest parcel machine or delivery address where you want to receive your order. For orders with a total purchase value of more than 60 EUR, delivery by Omniva, DPD or Venipak parcel machine in the territory of Latvia is free of charge. For orders under 60 EUR value, a delivery fee is applied: for DPD parcel machine shipments, the delivery fee is 3.00 EUR, for Omniva and Venipak parcel terminal shipment fee is from 3.50 EUR, for DPD/Venipak courier delivery 6.05 EUR.

Yes, we ship the goods by DPD or Venipak courier to all Member States of the European Union. However, the delivery fee differs from the local shipments in Latvia, Lithuania and Estonia. If you want to make a shipment to Europe, write to us with the goods you are interested in to info@fiziopreces.lv

Payment can be made with Mastercard or Visa payment cards, by paying with Swedbank, SEB, Citadele, Luminor internet bank, or by making a direct bank transfer to our account, having previously received a prepaid invoice.

The invoice will be sent to the e-mail address specified by you and must be paid by the specified date and time. Payment must be made to the bank account specified by us, which is indicated in the e-mail.

Jā, Mūsu mērķis ir nodrošināt klientiem drošu un uzticamu iepirkšanos Mūsu internetveikalā Fiziopreces.lv. Mēs esam nodrošinājuši, ka internetveikalā norādītā informācija par pieejamajām precēm un Mūsu uzņēmumu ir korekta, bez maldības, viltus vai spaidiem. Sniegtā informācija par preces galvenajām īpašībām ir skaidra un saprotama. Mājaslapā ir norādīta informācija par Mūsu uzņēmumu, reģistrācijas numurs, un juridiskā adrese, kas ir pārbaudāma Latvijas Republikas Uzņēmumu reģistrā vai www.lursoft.lv datubāzē. Jebkādu jautājumu gadījumā Jūs varat ar Mums sazināties darba laikā, izmantojot sniegto kontaktinformāciju. Jums ir pieejama visa nepieciešamā informācija par: Privātuma politiku, Atgriešanas politiku, Maksājumiem, Piegādi, Distances līgumu.

Vairāk informācijas par to, kā izvēlēties drošu iepirkšanos internetveikalā var atrast Patērētāju tiesību aizsardzības centra mājaslapā, spiežot uz norādīto linku.

Our company is registered as IK AC Fizio with registration number: 40002209858. Legal address: Mirdzas Ķempes iela 9-60, Rīga

You have 14 calendar days from the moment you received the item to return it. If you want to return the item, it must be unused, with the original labels, and in the same condition as you received it. The product must be in its original packaging. You must have proof of purchase, as well as attach a return form (download the return form).

No, we offer shopping only in the online store.

Yes! Several items are made to order, for example, massage couches and Swedish walls, so it is possible to order them. If you are interested in goods that are not available on site or are not in stock, write to us by e-mail – info@fiziopreces.lv

When the Fiziopreces.lv online store receives the returned product, it will be viewed and you will be informed that your returned item has been received. Fiziopreces.lv the administration of the online store will inform you whether the money will be returned immediately after viewing the received product. If your returned item is confirmed, Fiziopreces.lv online store will refund the money you paid for the goods using the same payment method. You will receive a refund within a few days, depending on the bank used. The cost of shipping the returned goods is borne by the customer. The cost of delivery of the goods is not returned. Upon receipt of the refund, the shipping costs will be deducted.

Jā, pirkumus vērtībā no 100EUR ir iespējams noformēt uz līzingu sadarbībā ar Aizdevums.lv. Vairāk par līzinga iespējām var uzzināt sadaļā – Līzinga nosacījumi. Lai noformētu pirkuma līzingu – rakstiet uz info@fiziopreces.lv

Don’t see your question on the list?

Write to us at info@fiziopreces.lv

and we will reply to you as soon as possible.